What we hold, what we do not, and the shape of our discretion.
OWLX (the app and owlx.club) is operated by CIPH Co., LTD. This policy explains what personal data we collect, why, who we share it with, and the choices you have. It applies to the OWLX app and this website.
OWLX is for adults only. You must be 18 or older to create an account.
Account. Your name, email address, password (stored only as a one-way hash) and profile photo.
Profile, if you add it. Phone number, date of birth, gender, city and links to your social profiles.
Activity. The parties, passes, table requests and bookings you make or manage; your memberships in organizations and circles; and check-ins when your pass is scanned at the door.
Payments. For bank transfers we keep the order, the amount and the transfer reference needed to confirm the payment. We never receive or store card numbers.
Messages. The chats you send through the app, so they can be delivered and shown to the people you talk to.
Device and usage. A notification token so we can send you push notifications, and basic usage statistics about how the app is used.
The camera is used only to scan QR codes and is not recorded. Photo access is used only when you pick a profile picture. We do not collect your location.
To create and secure your account and verify your email; to run parties, passes, bookings and the door; to confirm payments; to deliver messages and notifications; to keep the community safe, including reviewing reports and acting on violations of our Terms of Use; to understand usage and fix problems; and to meet our legal obligations.
We do not show advertising, we do not use your data for ad targeting, and we do not sell or rent your personal data.
Other members. Your name, photo and the profile details you choose to show are visible to other OWLX members. Organizers see the guest details they need for the parties, passes and tables you take part in, and the door sees your pass when it is scanned.
Service providers. We use trusted providers for hosting, email delivery, push notifications and app statistics, payment confirmation, and website protection against spam. They process data only on our instructions and only to provide those services.
When required. We may disclose data when the law requires it, to protect the safety of users, or as part of a merger or transfer of the business, in which case this policy continues to apply.
This website uses only the cookies and local storage it needs to work, and an anti-spam check on forms. We do not use advertising or cross-site tracking cookies. You can block or clear cookies in your browser settings.
Data is sent over encrypted connections, passwords are stored only as hashes, and access to our servers and databases is restricted to the people who need it. No system is perfectly secure, but we work to keep your data safe and will act promptly if something goes wrong.
Keep your password and one-time codes to yourself. OWLX will never ask you for them.
We keep your data while your account is active. When you delete your account, your profile is removed from use as described on our Delete Account page. Records of completed transactions are kept only as long as the law requires. Messages you sent in a shared chat may stay visible to the other people in that chat.
You can view and update your profile in the app at any time, and delete your account from Profile → Settings → Delete account. You can also ask us for a copy of your data, to correct it, to delete it, or to withdraw your consent, by emailing hello@owlx.club from the address on your account. Withdrawing consent may mean we can no longer provide the service.
If you give us personal data about someone else, for example when you hand a pass to a guest by email, you confirm that they agree to it.
We may update this policy. The date at the top always shows the latest version, and we will tell you in the app before an important change takes effect.
CIPH Co., LTD · Discretion preferred. We aim to respond within 72 hours.